Commercial facilities management
One team that keeps every site running.
Planned Preventative Maintenance (PPM), reactive callouts, statutory compliance and small works — for offices, retail units, hospitality venues and multi-site occupiers across Hertfordshire, London and the UK.
Request a fixed quote
One coordinator gets back to you — usually within a couple of hours.
What’s included
A start-to-finish service, no gaps.
Every job we deliver is scoped, quoted and managed by one dedicated coordinator so nothing falls between contractors.
Planned Preventative Maintenance
Custom PPM covering HVAC, electrical, gas, water hygiene, fire, lifts, roofing and grounds.
Reactive callouts
Priority response with SLAs to keep your sites trading. Real coordinator answers the phone.
Compliance & certification
FRAs, EICRs, EPCs, PAT testing, legionella, emergency lighting and gas safety — full digital audit trail.
Minor works & fit-out
Partitioning, decoration, signage installs and small refurbishments delivered around your trading hours.
Multi-site coordination
Dashboards, KPI reports and rolled-up invoicing across every property in your portfolio.
Vetted supply chain
Our own in-house trades for 80% of work; vetted specialists for lifts, roofing and glazing.
How it works
Three simple steps.
Site walk & asset register
We visit each site, log every asset and identify compliance gaps.
Bespoke PPM & pricing
One transparent monthly fee for planned works plus agreed rates for reactive.
One coordinator, always on
You get one person managing every job from raise to sign-off.
“DecorFM took over facilities for 12 of our retail sites across the South East. Compliance backlog cleared in the first quarter, and we now have one coordinator we can actually get hold of.”
Common questions
Questions our clients ask.
Both. Roughly half our commercial clients are single-site (independent offices, retailers, restaurants); the other half are multi-site occupiers with 2–30 UK sites.
Standard: 4hr response for priority faults, 24hr for non-priority, 5 working days for planned works. Bespoke SLAs are available for larger contracts.
Yes — we work with Concept Evolution, Elogs, Verisae and most major CAFM platforms. We can also provide a simple email-only workflow if that suits.
Yes. Every visit generates a digital job sheet with photos, and we maintain a rolling compliance dashboard for every property in the contract.
Ready to get started?
Call a real coordinator now, or send us the details and we’ll come back with a fixed quote.
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